What Is CTM Services

Automated smart and efficient queue distribution of inbound calls based on all available data to make sure that callers are always directed to the most qualified agent or agent group.

Have a comprehensive overview of your phone calls anytime you need. Get information on your agents’ calls and optimize your customer service.

Reliable and safe operation of your business phone system. Your data and VoIP services are safe with us. All CTM data are stored in modern safe data centers with 24/7 monitoring.

Improve quality of your VoIP call center with detailed statistics and call monitoring.